Refund Policy
Effective Date: 08/01/2024
Thank you for choosing ONELearning Edusphere. We are committed to providing high-quality educational healthcare services through our platform onelearninghealthcare.com. Our Refund Policy outlines the terms and conditions under which refunds will be provided for our products and services.
1. Refund Eligibility
Customers are eligible for a refund under the following conditions:
- The refund request is submitted within 3 days from the date of purchase.
- The customer provides a valid reason for the refund, such as dissatisfaction with the content or technical issues that prevent proper access to the course.
2. Refund Process
To request a refund, customers must follow these steps:
- Send an email to [support@onelearninghealthcare.com] with the subject line “Refund Request.”
- Include the order number, the reason for the refund, and any relevant details about the issue faced.
- Our customer support team will review the request and respond within 2 business days.
3. Refund Approval
Refunds will be approved under the following circumstances:
- The request is made within 3 days of the original purchase.
- The customer’s reason for the refund is valid and complies with our refund policy.
4. Refund Method
Approved refunds will be processed using the original payment method used during the purchase. Please allow up to 5 business days for the refund to be reflected in your account.
5. Non-Refundable Items
Certain products or services may be non-refundable. This information will be clearly communicated during the purchase process.
6. Contact Information
If you have any questions or concerns regarding our Refund Policy, please contact us at [support@onelearninghealthcare.com] or +91 – 9519284449.
We reserve the right to update or modify this Refund Policy at any time without prior notice. Please review our policies regularly for any changes.
Thank you for choosing ONELearning Edusphere for your educational healthcare needs.